To contact us to order: Customer Service - 520-579-6799 e-mail info@lakiss.com DELIVERIES: SHIPPING INFORMATION WE DO REQUIRE A SIGNATURE FOR DELIVERY ON ALL PACKAGES DELIVERED BY UPS. IF THIS IS INCONVENIENT, YOU MAY REQUEST THAT WE DELETE THE SIGNATURE REQUIREMENT AND DIRECT THE UPS DRIVER TO LEAVE YOUR PACKAGE AT A SPECIFIC LOCATION. WE MUST RECEIVE AN E-MAIL REQUESTING THIS SERVICE, OR IT CAN BE WRITTEN INTO THE "COMMENTS" SECTION OF YOUR ORDER. WE ARE NOT RESPONSIBLE FOR ORDERS BEING LATE OR LOST DUE TO DELIVERY SERVICES. IF YOU NEED AN ITEM BY A CERTAIN DATE, PLEASE E-MAIL US AT info@lakiss.com AND WE WILL ADVISE YOU REGARDING EXPRESS SHIPPING OPTIONS. PARTICULARLY DURING THE HOLIDAY SEASON, THIS IS VERY IMPORTANT. RETURN & EXCHANGE POLICY MANY OF OUR ITEMS ARE CUSTOM MADE, AND CURRENTLY, WE ARE NOT ACCEPTING RETURNS ON THESE ITEMS. WE WILL ACCEPT SOME STYLES FOR EXCHANGE OR STORE CREDIT. PLEASE E-MAIL US FOR THE RETURN ADDRESS AND EXCHANGE AUTHORIZATION NUMBER. WE CANNOT GIVE EXCHANGE AUTHORIZATION NUMBERS OVER THE PHONE. PLEASE E-MAIL US AT info@lakiss.com THE BUYER IS RESPONSIBLE FOR PACKAGING, INSURING AND SHIPPING EXCHANGE ITEMS. WE WILL ACCEPT ONLY UNWORN ITEMS W/TAGS ATTACHED FOR EXCHANGE. WE WILL NOT ACCEPT ITEMS SHIPPED WITHOUT AN EXCHANGE AUTHORIZATION NUMBER. THE ITEMS MUST BE SHIPPED TO THE CORRECT ADDRESS. YOU MUST OBTAIN THE ADDRESS DIRECTLY FROM US. IT IS NOT THE OFFICE ADDRESS SHOWN ON THE WEBSITE. ALL EXCHANGES/RETURNS MUST ARRIVE WITHIN 21 DAYS OF DATE OF INVOICE. WE CANNOT ACCEPT EXCHANGES ON LINGERIE OR SWIMWEAR FOR HEALTH/SANITARY REASONS. PLEASE CONTACT US IMMEDIATELY WITH ANY QUESTIONS, CONCERNS, OR PROBLEMS AT info@lakiss.com WE ARE HERE TO HELP YOU TO RESOLVE THESE ISSUES. BY PLACING AN ORDER WITH LA KISS DESIGNS, YOU ACKNOWLEDGE AND AGREE TO THESE TERMS. International Orders: All International Orders will be shipped via Global Express Mail. LA Kiss is not responsible for charges levied by the Country the order is shipped to. Any Taxes or Duties are the sole responsibility of the customer. LA Kiss has no control over delays caused by customs or the Postal service. We will provide you with the tracking number when your order is shipped. Please contact us by e-mail to check availability. |
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